Quality Control

Arch MI’s Quality Control (QC) team evaluates, monitors and assesses the risk to the company of loans that Arch MI is insuring while adhering to the Private Mortgage Insurer Eligibility Requirements (PMIERs) set forth by the agencies.

The QC department is responsible for the following practices:

  • Auditing insured loans received from all delivery channels, including delegated and non-delegated loans.
  • Reporting findings to external customers, internal stakeholders and Arch MI senior management.
  • Identifying risk issues and mitigating negative impacts to Arch MI.
  • Monitoring and tracking action plans associated with material risk issues and trends.
  • Rescinding coverage on loans with confirmed fraud or significant deficiencies.
  • Handling self-reported issues: Lenders must notify Arch MI if they become aware that an insured loan is subject to a Significant Defect, Single-Loan Fraud, Pattern Activity or is required by the GSE or investor to be repurchased based on a Significant Defect, Single-Loan Fraud or Pattern Activity. This Self-Reporting notification must be made within thirty (30) days of discovery by the Insured or within thirty (30) days of a required repurchase.

If you have questions, please contact the QC team at 888-844-6787 or [email protected].

How It Works

QC offers various options for lenders to submit files, including:

  • CONNECT
  • Secure File Transfer Protocol (FTP)

For additional submission options or to request accounts, please see the Quality Control Checklist and Submission Options.